Shipping + Returns

If you are unhappy with your purchase from Fracas Studios you are entitled to return it within 10 days of purchase. Please email us at info@fracasstudios to explain. We must receive the item in the same new condition it was sold to you in. We can not refund shipping costs. Please return your item recorded for as we are unable to return payment on items that end up lost in the post. 

In the unlikely event an item arrives damaged please email us at info@fracasstudios within 48 hours of arrival. We will either issue an exchange or a refund, depending on what you would like. We will refund any reasonable costs to ship the item back to us and after inspection will send you a new product or refund your original payment method.